It’s about customer experience- and a whole lot more.
It’s easy to frame the way we think of Web and Ecommerce sites by what we see in a browser. An attractive design, intuitive navigation, accurate search and filtering, great performance, customer emails, order tracking, and many other things serve as the foundation upon which the user experience is built. And while what your users see is critical to creating and retaining customers, it’s only part of the picture.
Equally important to what your customers see on the front-end is what happens behind the scenes. For example, providing a secure environment decreases the risk of exposing your customers to malicious attacks and minimizes risk for your organization. Integration with inventory, fulfillment, and other back-end systems provides effective order management for your organization and meaningful information for your customers. Having the proper analytics strategy in place provides the information needed to tailor the user experience, monitor site traffic and performance, and manage the effectiveness of email campaigns.
Our team has experience with a variety of platforms. We have worked on Ecommerce sites with annual revenues ranging from $2M to $25M, utilizing various platforms like Magento, WordPress, AEM/Elasticpath, DNN/CartViper, and others.
We have taken sites from concept to production and have the skills to do the same for you. Whether you are building a new site or need help making your current site better, we can help. Give us a call or reach out to us via our contact form and find out what Sovereign can do for you.